financial coach meeting with a student

Financial coaching

Personalized financial support to achieve your goals

MLFTC financial coaching is a resource designed to help you understand your finances, answer financial questions, help prevent financial roadblocks and ensure finances are not a barrier to you successfully completing your degree.

Carmen Zavala

Your financial coach

Carmen Zavala

Meet with Carmen

financial coach meeting with a student

What topics can the financial coach help me with?

  • Strengthen financial literacy
  • Manage and reduce student debt
  • Filling out the Free Application for Federal Student Aid (FAFSA)
  • Applying for scholarships, loans and grants
  • Help understanding finance tasks on your MyASU
  • Learn more about scholarship and grant opportunities
  • Budgeting, building credit and other proactive money skills
  • Financial planning for after graduation

Further support

  • Provide a supportive and safe environment that encourages students to share interests, activities, career goals, concerns, and/or request help navigating difficult situations
  • Help students learn how to connect with ASU and MLFTC resources and guide them to prepare for questions to ask at their appointment(s).
  • Make referrals to the MLFTC Student Success Team on behalf of the student
  • Provide guidance and tips for navigating college at ASU
  • Complete updates to planners and exceptions, as needed, in a timely manner
  • Create and explain graduation plans
  • Respond to emails/phone calls within 2 business days
  • Follow up with the student within 2 business days on tasks identified during appointments

ASU financial aid and student accounts can help you with information regarding:

  • Questions about charges on your My ASU  
  • Federal and private student loans (including the Parent PLUS loan)
  • Submit a Satisfactory Academic Progress appeal
  • Submit a scholarship appeal, reinstatement or deferment
  • Understanding how withdrawing from courses will impact financial aid
  • Loan repayment and qualifying for loan forgiveness