Student Appeal Procedures on Grades
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Appeal/Grievance Procedures
A student in the Arizona State University College of Education may file a grievance against a full or part-time faculty member in the College alleging an unfair or arbitrary decision in evaluating the students course performance, or improper or unjust treatment in the classroom, clinic, practica, placement site or other designated instructional setting in which the student is taking a course, or receipt of a course grade which is not supported by the student's record of performance for the course.Students must first utilize the informal process in an effort to resolve a grievance. The student must initiate the informal process according to the procedures set forth in the University Policy for Student Appeal Procedures, Section C, within 30 days after the student receives notice or otherwise knows of the action, decision, or receipt of course grade which is the basis for the grievance.
In the event a grievance is not resolved through the informal process and the student proceeds with a formal grievance, the grievance will be handled by a designated threemember grievance panel of the Committee. The panel will forward a report with recommendations to the Dean of the College after concluding a grievance hearing. The Dean will make the final decision on all student grievances with no further appeal available. In grievances involving grade disputes, the College Grievance Committee will forward its recommendations to the Dean of the College. Grade changes, if any are recommended, may be made by the Dean, after full consideration of the recommendations made by the Student Grievance Committee. The Dean shall inform the student, the instructor, the division director, the registrar, and the grievance committee of any action taken.
Student grievances cannot be processed during the summer or other designated vacation periods during the academic year. If a student believes a basis for a grievance has occurred during the summer or other designated vacation period, the student must initiate the informal grievance process within 10 days after the commencement of the fall semester or spring semester which immediately follows the date that the action giving rise to a potential grievance occurred.
The term "days" in these procedures means calendar days and does not include holidays or designated University vacation days.
Any time lines stated herein may be extended by the appropriate administrator or chair, including committee or panel chair, for good reason.
Next section: Informal Grievance Process